Common Questions

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Clear Questions, Direct Answers
Sometimes all you need is a simple answer to your question. If you don’t find what you need here, don’t hesitate to contact your credit union for more information.


Do I receive a policy for my excess share insurance?

No. Our policy is with your credit union directly. There is no additional paperwork or activity required of credit union members to activate coverage. 


If my credit union offers ESI insurance, what do I have to do to activate coverage?

Nothing. Your credit union will notify members when coverage is available explaining the nature and extent of the coverage


How do I know my account is covered with ESI's excess share insurance?

All credit unions that participate in our program submit a quarterly report of the accounts that are covered. You may contact us to confirm that your account has been reported.


How do I know if coverage is changed or terminated?

Should your credit union no longer participate in the excess share insurance program, or should the amount of coverage change, your credit union is required to notify you in writing.


How stable is ESI? How is it regulated?

ESI is a licensed insurance company and financially stable corporation that is backed by an equally solid parent company. Among the activities that assure our fiscal soundness and stability includes:

•	regular monitoring by the licensing agencies in each state in which we do business;
•	extensive reinsurance from an unrelated third party approved re-insurer;
•	lines of credit for supplemental liquidity;
•	quarterly monitoring of our insured credit unions, to assure they are operating soundly; and,
•	periodic on-site examinations of our insured credit unions.

Is there a charge to me for coverage?

Generally, there is no direct charge to the individual member. Your credit union may, however, elect to charge you for this additional insurance. Contact your credit union if you are uncertain.